Mia (customer service at front counter during check in) was great. Explained the property layout, was able to accommodate adjacent room request, recommended nearby local events.
Vincent
août 2023
Our room was spacious, comfortable. Location was excellent. Very nice breakfast in pleasant surroundings. Coffee and juices were available in the lobby 24/7.
James
juin 2023
Well finished and clean room within a short walking distance of restaurants, pubs, and shops
Seth
avril 2023
I liked the queen room, it was very cozy and clean. In the morning you could smell the breadfast as people was quietly eating. Peace of mind filled the air. I also liked the security of the hotel. You needed your room key card to enter the building. Really classy place to stay.
Jermaine
août 2023
Attractive old building, good lobby, great location, felt secure, nice kitchenette in room. common areas were very clean. Nice linens. Staff happy to tell hotel history when asked.
Beaton
juin 2023
coffee and tea available,cold breakfast available if u leaving early, very peaceful, beautiful view,spacious, clean ... a bit outdated but clean and not smelly.... great location... can find parking arounds,restaurants close by.... Syracuse is not a vacation place but great for travel professionals.
Widlyne
juin 2023
The hotel is basically the opposite of most hotels. The lobby seemed a little tired, but the rooms were updated, clean, and lovely.
Rachel
mai 2023
Rooms were clean, a lot of amenities. Full kitchen with refrigerator, sink and glassware/dishes! We had the king suite, had 2 TVs. Breakfast was great! Great selection of food, staff was very friendly.
Jennifer
mars 2023
2nd time we’ve stayed at this property and seriously no complaints! very comfortable, clean, good staff, great location and the price was excellent! we will definitely be staying here again!
Avril
février 2023
Super clean and secure, comfortable bed, excellent location.
Todd
avril 2023